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Catalina Sicard

back officeAI

Where the Real GenAI ROI Lives

February 09, 2026 | < 1 minutes to read

Series Post #5 Where the Real GenAI ROI Lives: Back Office Wins (and a 30-Day Roadmap) The report notes that budgets often favor visible front-office functions, but some of the most dramatic payback appears in back-office automation—especially reductions in external spend. Why back office is underrated Outcomes like faster month-end, fewer compliance issues, or smoother …

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AI

Build vs Buy: Why Partnerships Win (and What Executives Actually Want)

January 30, 2026 | < 1 minutes to read

Series Post #4 Build vs Buy in GenAI: Why Strategic Partnerships Win The report highlights a consistent pattern: externally partnered implementations succeed more often than internal builds—and adoption tends to be higher. The shift happening now Top buyers are starting to treat GenAI vendors like business service providers (BPO/consulting-like accountability), not like standard SaaS tools. …

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